RP
Robyn P
1 reviews | Active since Oct 2019
18 Oct 2019, 11:43
Stop ******** people
I have been ****med by Platinum Life. An English speaking lady phoned me on the 2nd of October 2019 telling me that someone that I know has nominated me to receive a promotional gift, until this day, 18th of October 2019 I have not receive anything and I'm getting worried as she asked me for my ID number.
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Platinum Life's replyOfficial
18 Oct 2019, 13:28Dear Robyn,
I have not been able to reach you telephonically, but I would like to provide some feedback regarding your complaint
You were contacted on the 2nd of October regarding a promotional gift that Carla recently nominated you for. Our gifts are delivered within 6-8 weeks from when you are called and yours is definitely still on it's way, as promised. An sms with more information will also be sent out in this time.
We only ask for an ID number to ensure that no duplicate gifts are sent out and to track your gift in case you do not receive it in this time.
You are more than welcome to contact me on *** if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have not been able to reach you telephonically, but I would like to provide some feedback regarding your complaint
You were contacted on the 2nd of October regarding a promotional gift that Carla recently nominated you for. Our gifts are delivered within 6-8 weeks from when you are called and yours is definitely still on it's way, as promised. An sms with more information will also be sent out in this time.
We only ask for an ID number to ensure that no duplicate gifts are sent out and to track your gift in case you do not receive it in this time.
You are more than welcome to contact me on *** if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Oct 2019, 13:28
Official
Dear Robyn,
I have not been able to reach you telephonically, but I would like to provide some feedback regarding your complaint
You were contacted on the 2nd of October regarding a promotional gift that Carla recently nominated you for. Our gifts are delivered within 6-8 weeks from when you are called and yours is definitely still on it's way, as promised. An sms with more information will also be sent out in this time.
We only ask for an ID number to ensure that no duplicate gifts are sent out and to track your gift in case you do not receive it in this time.
You are more than welcome to contact me on *** if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have not been able to reach you telephonically, but I would like to provide some feedback regarding your complaint
You were contacted on the 2nd of October regarding a promotional gift that Carla recently nominated you for. Our gifts are delivered within 6-8 weeks from when you are called and yours is definitely still on it's way, as promised. An sms with more information will also be sent out in this time.
We only ask for an ID number to ensure that no duplicate gifts are sent out and to track your gift in case you do not receive it in this time.
You are more than welcome to contact me on *** if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor