CM
Christolene M
1 reviews | Active since Oct 2019
04 Oct 2023, 11:08
Stop debiting
Can u please reverse my money back in my account and stop deducting from my account.
Helpful (0)
Replies (5)0
Replies (5)CM
Christolene M's updateReviewer Update
04 Oct 2023, 11:37You need to reverse my money.I do not have any policy with you!
CM
Christolene M's update04 Oct 2023, 11:37
Reviewer Update
You need to reverse my money.I do not have any policy with you!
Platinum Life's replyOfficial
04 Oct 2023, 11:40Dear Chri******e,
I have logged a cancellation as per your request and a consultant will be in touch within the week to confirm this with you.
Kindly note that we are generally unable to refund any premiums deducted prior to the cancellation request being received. As per our last conversation, an options request was logged and a refund paid but our team was unable to reach you to discuss your policy further. The policy continued as normal
You are welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have logged a cancellation as per your request and a consultant will be in touch within the week to confirm this with you.
Kindly note that we are generally unable to refund any premiums deducted prior to the cancellation request being received. As per our last conversation, an options request was logged and a refund paid but our team was unable to reach you to discuss your policy further. The policy continued as normal
You are welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply04 Oct 2023, 11:40
Official
Dear Chri******e,
I have logged a cancellation as per your request and a consultant will be in touch within the week to confirm this with you.
Kindly note that we are generally unable to refund any premiums deducted prior to the cancellation request being received. As per our last conversation, an options request was logged and a refund paid but our team was unable to reach you to discuss your policy further. The policy continued as normal
You are welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have logged a cancellation as per your request and a consultant will be in touch within the week to confirm this with you.
Kindly note that we are generally unable to refund any premiums deducted prior to the cancellation request being received. As per our last conversation, an options request was logged and a refund paid but our team was unable to reach you to discuss your policy further. The policy continued as normal
You are welcome to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
CM
Christolene M's updateReviewer Update
04 Oct 2023, 12:28I need my refund please.I really do not care how you do it.I will not leave this here ,ill make noise until you give me my refund!!
CM
Christolene M's update04 Oct 2023, 12:28
Reviewer Update
I need my refund please.I really do not care how you do it.I will not leave this here ,ill make noise until you give me my refund!!
CM
Christolene M's updateReviewer Update
04 Oct 2023, 12:32I need my refund please.I really do not care how you do it.I will not leave this here ,ill make noise until you give me my refund!!
CM
Christolene M's update04 Oct 2023, 12:32
Reviewer Update
I need my refund please.I really do not care how you do it.I will not leave this here ,ill make noise until you give me my refund!!
Platinum Life's replyOfficial
04 Oct 2023, 13:22The cancellation team can discuss this with you so please keep an eye out for their call
Platinum Life's reply04 Oct 2023, 13:22
Official
The cancellation team can discuss this with you so please keep an eye out for their call