1 reviews | Active since Jun 2017

02 Jun 2017, 12:40

Stop calling me!

<p>I did not give you consent to call me, I am registered with the national opt out list, why does your system not pick this up? </p>

0
Replies (3)
Platinum Life
Platinum Life's reply07 Jun 2017, 13:11
Official

Dear Suné,

Thank you for taking my call today.

We are not registered with the Direct Marketing Association of South Africa and therefore we did not receive your opt out request.

I have however added your details to our Do Not Contact List.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager

's update09 Jun 2017, 13:39
Reviewer Update

Hi Tanja,

Thank you for getting back to me so soon, I really appreciate it.

Please can you check again if this has been done, I've received another call today from one of your sales guys.

Platinum Life
Platinum Life's reply15 Jun 2017, 14:01
Official

Dear Suné,

I apologise for the error on our side.

I have followed up with the various departments and requested that your information is removed again.

You are welcome to contact me directly in future.

Kind regards,

Tanja Yildirim

Client Care Manager