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chrisna H
1 reviews | Active since Mar 2015
16 Sept 2022, 07:33
So platiumlife said 10 working days
So platiumlife said 10 working days. And that will received on 15 September. And still nothing. Just wonder what will the next story be for not in my acc.
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Replies (1)Platinum Life's replyOfficial
16 Sept 2022, 07:59Dear Chrisna,
Kindly note that the refund was paid on the 15th of September as advised. As we are paying from a Standard Bank account, it can take up to 48 hours for the money to reflect. Mr Kieser is welcome to contact our team for any further assistance on his policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kindly note that the refund was paid on the 15th of September as advised. As we are paying from a Standard Bank account, it can take up to 48 hours for the money to reflect. Mr Kieser is welcome to contact our team for any further assistance on his policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Sept 2022, 07:59
Official
Dear Chrisna,
Kindly note that the refund was paid on the 15th of September as advised. As we are paying from a Standard Bank account, it can take up to 48 hours for the money to reflect. Mr Kieser is welcome to contact our team for any further assistance on his policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kindly note that the refund was paid on the 15th of September as advised. As we are paying from a Standard Bank account, it can take up to 48 hours for the money to reflect. Mr Kieser is welcome to contact our team for any further assistance on his policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
