CGc
Colet Grobler colet.mohawk

1 reviews | Active since Jul 2024

09 Dec 2025, 09:03

So i was retrenched and could not afford my policy anymore so they decreased my policy payable so is affordable and now the payment is only due in Feb

So i was retrenched and could not afford my policy anymore so they decreased my policy payable so is affordable and now the payment is only due in Feb. The consultant was understanding and very helpful

0
Replies (1)
Platinum Life
Platinum Life's reply09 Dec 2025, 09:49
Official
Dear Colet, 

Thank you so much for your wonderful feedback.  We place policy holder satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when policy holders send us words of praise. 

Kind Regards

Simone Venter 
Client Relationship Specialist and Client Care Supervisor