FK
Francina K

1 reviews | Active since Jan 2024

18 Jan 2024, 21:23

Since I'm financiall...

Since I'm financially struggling right now but didn't want to close my policy with Platinum Life, they advised me to freeze my policy for 2 months without paying or facing any penalties, to try recover and then I can continue with my policy without forfeiting it.

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Replies (1)
Platinum Life
Platinum Life's reply19 Jan 2024, 07:39
Official
Dear Francina, 

Our team always wants to ensure that your policy is best suited to your needs. Thanks for reaching out and giving us a chance to assist 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor