HB
Heinrich B
1 reviews | Active since Nov 2019
11 Nov 2019, 11:28
Shocking from Lilly dooms
A lady with the name Lilly Dooms phones me around 4 to 6 times a day on several different numbers.
I listened to her pitch and informed that I'm not interested.
Harrassment at top level.
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Replies (1)
Platinum Life's replyOfficial
12 Nov 2019, 06:51Dear Heinrich,
I have received your review and I am currently following up with our sales department regarding this matter.
I apologize that you are feeling harassed and have arranged for your details to be added to our do not contact list.
Our consultant are trained to do objection handling at least once during a call, but after you advised that you are not interested, it should have been adhered to.
I am awaiting the calls made to you to investigate the conduct of the consultant and will gladly send this through for your records as well
You are more than welcome to contact me on *** if there is anything I can assist with in the mean time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently following up with our sales department regarding this matter.
I apologize that you are feeling harassed and have arranged for your details to be added to our do not contact list.
Our consultant are trained to do objection handling at least once during a call, but after you advised that you are not interested, it should have been adhered to.
I am awaiting the calls made to you to investigate the conduct of the consultant and will gladly send this through for your records as well
You are more than welcome to contact me on *** if there is anything I can assist with in the mean time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Nov 2019, 06:51
Official
Dear Heinrich,
I have received your review and I am currently following up with our sales department regarding this matter.
I apologize that you are feeling harassed and have arranged for your details to be added to our do not contact list.
Our consultant are trained to do objection handling at least once during a call, but after you advised that you are not interested, it should have been adhered to.
I am awaiting the calls made to you to investigate the conduct of the consultant and will gladly send this through for your records as well
You are more than welcome to contact me on *** if there is anything I can assist with in the mean time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently following up with our sales department regarding this matter.
I apologize that you are feeling harassed and have arranged for your details to be added to our do not contact list.
Our consultant are trained to do objection handling at least once during a call, but after you advised that you are not interested, it should have been adhered to.
I am awaiting the calls made to you to investigate the conduct of the consultant and will gladly send this through for your records as well
You are more than welcome to contact me on *** if there is anything I can assist with in the mean time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor