HH
Hleziphi H

1 reviews | Active since Dec 2017

09 Sept 2024, 13:38

She works for Platinum Life Claims Department

She works for Platinum Life Claims Department. When I called for help about my policy as I have been diagnosed with Breast Cancer, she made sure that I understand everything about my policy. I didn't know I can claim some money to pay off my medical bills, she was kind enough to explain step by step. She called every now and then just to find out how I was feeling and to make sure I submitted the required documents to be assisted. Its a pleasure being associated with her company. Thank you 🙏

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Replies (1)
Platinum Life
Platinum Life's reply09 Sept 2024, 14:16
Official
Dear Hleziphi, 

Thank you so much for taking the time to share your Claims experience with us. I am so glad our team could be there every step of the way, ensuring that the matter was dealt with in a efficient and emphatic manner. 

We appreciate the feedback and may we always keep you smiling 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor