AC
ANNELIEN C

1 reviews | Active since Oct 2020

29 Oct 2025, 12:12

*Service Review: Lee-Anne van Niekerk – Platinum Life* I recently contacted Platinum Life via email to request the cancellation of a recent upgrade added to my cancer care policy

*Service Review: Lee-Anne van Niekerk – Platinum Life* I recently contacted Platinum Life via email to request the cancellation of a recent upgrade added to my cancer care policy. I was assisted by Lee-Anne van Niekerk, a client care consultant, and I was truly impressed by the level of service I received. Lee-Anne handled my request with professionalism, efficiency, and genuine care. She responded promptly, clearly explained the process, and ensured that everything was resolved smoothly. Her communication was courteous and reassuring throughout, which made the experience feel effortless and stress-free. It’s rare to encounter such attentive and client-focused service, and I’m grateful for the way Lee-Anne managed my query. Her support reflects the high standards of Platinum Life’s client care, and I wouldn’t hesitate to reach out again if needed. Thank you, Lee-Anne, for your outstanding assistance.🌻

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Replies (1)
Platinum Life
Platinum Life's reply29 Oct 2025, 13:43
Official
Dear Annelien, 

Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Lee-Anne is a very valued member on our team and will always go above and beyond to help.  

Kind Regards 

Simone Venter
Client Relationship Specialist and Client Care Supervisor