nN
nicoleterigilbert N

1 reviews | Active since Feb 2017

01 Jul 2022, 10:07

Service is good but ...

Service is good but I don't enjoy been guilted into the yearly upgrades

0
Replies (1)
Platinum Life
Platinum Life's reply01 Jul 2022, 11:43
Official
Dear Nicole, 

Thank you so much for your review and I am sorry to hear that you feel guilted into taking upgrades on your policy. You are contacted yearly with the offer to add additional benefits but it is always optional and you can ensure that your premium always suits you. 

If you want to look at adjusting your current premium, please give our Client Care team a call and they will glaadly assist 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor