Service Excellence!!

I was contacted in April/May 2022 by a consultant (Mekayla Theron) who got my name from a friend. Even though I was not looking for a policy, she was so friendly and I agreed that one of their sales people can contact me. Not long after that, I was contacted by Taariq Barnes. He was once again so friendly and answered all my questions. I was driving at the time, and could not give my full attention so I asked him to send me the information which he did the same day. After speaking to him, and later to Chante Kasper, I did take out a cancer policy . It was super cheap and totally worth it. THANK GOD I DID!! The policy included 3 months' free cover which I was very happy about. My first instalment was end September 2022, In October, I had to put in a claim for Ovarian Cancer. I contacted them on the 11th of October, and received the claim forms from Aneshari Padiachy on the 14th of October. After I completed all the necessary forms, I send it back on the 16th of November (had to wait for my doctor to complete the forms), I got feedback immediately from Michelle Golombick. confirming I will have an answer by the 25th of November. However, on the 23rd of November, I was told my claim was approved and I received my payout within a week! And I can honestly say this was one of the best customer interactions I ever had. I was contacted a few times by Leandi Schoonees just to check up and see if I was doing ok. She, and everyone else I spoke to by at Platinum life are amazing. Leandi arranged for a gift from Platinum Life to be delivered at my office in December. It arrived beautifully packed and was really so thoughtful. Everything in it made sense for what I was going through, and was specially picked for me. I really felt a bit overwhelmed by the care of this company. I will recommend them to anyone who are looking for a Cancer policy.