LO
Lindiwe O

1 reviews | Active since Dec 2009

10 Jul 2018, 14:03

Second report I am writing about Platinum life.... still no response

Second report I am writing about Platinum life.... still no response

I got a call from Platinum life a couple of months back saying that they will be giving me a gift ( Isabella’s Favourite) to be specific and they took my address, to this day i still haven't received anything from them. Empty Promises from t hem

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Replies (1)
Platinum Life
Platinum Life's reply10 Jul 2018, 16:12
Official

Dear Lindiwe,

Thank you so much for taking my call this afternoon.

As per our discussion, kindly note that the referral department advised that their system showed that you did not redeem your free gift. I have done this manually on my side and the perfume that you have chosen will be sent through to your physical address within the next 2 weeks.

I do apologize for the delay in this regard, but trust that the matter has now been resolved.

Please contact me directly on *** if there is anything else I can assist you with.

Kind regards,

Simoné Venter

Client Relationship Specialist & Client Care Supervisor