BJ
Bonnie J

1 reviews | Active since Feb 2018

28 Mar 2018, 14:24

****s of Agents with **** promises

On the 7th of December last year a received a call from a platinum representative who requested my details. They asked me for my address, email and contact details.

My friend had referred them to me. They promised me a Christmas gift in the form of a perfume. They promised to deliver that withing 2 days. On the 20th of march 2018 they send me a message that they promised to give me free accidental disability cover and free cancer cover. How can i trust such ****** who couldn't even deliver a promised Christmas gift, now they don't even talk about it?

0
Replies (1)
Platinum Life
Platinum Life's reply03 Apr 2018, 16:07
Official

Dear Bonnie,

Thank you for taking my call.

I listened to the call made to you in December (which I can forward to you), and at no point did the consultant promise you any specific gift nor that it is a Christmas gift. The consultant confirmed at the end of the call that our promotional gifts take 6-8 weeks to deliver.

You received your sms with our promotional gift on the 20th of March together with this you also received free promotional disability cover, valid for 6 months, the reference number for the free cover is in the sms.

Please contact me directly on *** for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life