******** or what are you?

I'm very disappointed and worried about what your company does with our information. On the 9th of June at 10h35am I received a call from one of your consultants by the name of Ronald if I'm not mistaken. May I asked what exactly are you doing with my personal details? After answering so many questions asked, he promised that there is an sms that will be sent to me immediately to claim or activate the voucher your company is giving me but to date no such happened. Are you ******** people somehow because not of it makes sense to me now. Can you please explain what exactly you on about.