**** **** Debit Orders taken without Consent!!!!!!

HI I am still awaiting what my life policy cover and not electronically. I requested that I receive policy documentation before any debit orders were made, and i have note received these but you have debited me R369 every month since June and no one replies to my emails or calls.

Please cease to debit any further funds until I have authorised the debt order in writing as requested by me telephonically with your outsourced sales team, please also supply me with documentation referring to actual life cover that was explained to me telephonically and not disability cover that was sent to me via email as these are two separate types of Insurance.

Furthermore please send me all 5 telephonic conversations i had with your sales representative as this policy does not speak to or state what she had advised me on and i would like these calls for my records as this is my right as a consumer.

LASTLY I HAVE NEVER RECEIVED PHYSICAL DOCUMENTS (AS STATED BY YOUR SALES REP) NOR DID I RECEIVE THE GIFT THAT I APPARENTLY WOULD RECEIVE AS WELL AS THIS GIFT CARD ATTACHED TO THE EMAIL DOES NOT EXISTS AS PER THE SITE.

You have 48 hours to respond before i contact my back manger and reverse these ******* debit orders and contact SAIA about the **** you are running.

P.s. @helloPeter please vet these 3,4 and 5 star ratings as they always seem to follow a negative rating and almost always from people new to the HelloPeter forum hence i assume these are **** or staff at Platinum trying to boost their rating which in itself is *****.

Regards Rob