NP
Nadine P
1 reviews | Active since Mar 2019
13 Mar 2019, 16:14
**** phone calls
******** either in your company or using you to **** people out getting their personal information. Myself and several family and friends have received a call from a lady saying she is from Platinum Life and handing out gifts to 5 lucky members. She tells who a name of a relative you know that took out the policy and gets all your personal information. She calls from an MTN number ********** , I have tried to call her back several times, but she is not answering. I will also report this to MTN ***** line. I hope you can eliminate these people form your company.
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Platinum Life's replyOfficial
03 Apr 2019, 09:41 Dear Nadine, Thank you so much for taking my call regarding this matter. Kindly note that we do give policy holders the chance to nominate friends and family members to receive a promotional gift, as a way to provide more information regarding our company and policies. I am investigating the call that was recently made to you, as we only have record for February, when you were nominated. Thank you for brining this matter under our attention. Please do not hesitate to contact me on *** if there is anything else I can assist with.
Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor
Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply03 Apr 2019, 09:41
Official
Dear Nadine, Thank you so much for taking my call regarding this matter. Kindly note that we do give policy holders the chance to nominate friends and family members to receive a promotional gift, as a way to provide more information regarding our company and policies. I am investigating the call that was recently made to you, as we only have record for February, when you were nominated. Thank you for brining this matter under our attention. Please do not hesitate to contact me on *** if there is anything else I can assist with.
Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor
Kind regards, Simoné Venter Client Relationship Specialist & Client Care Supervisor