AK
Anisia K

1 reviews | Active since Nov 2018

06 Nov 2019, 22:30

Satisfied Platinum life client.

I have been a client of Platinum life since 2007. This year I was diagnosed with cervical cancer and had to put in a claim on my policy. Forms where sent to me after I informed Platinum life about my diagnosis. From emailing all my papers, processing / reviewing to approving my claim took about 2 weeks. I was notified every step of the way. I am very grateful for how quick and painless this process went. Thank you Platinum life for making a very difficult time easier. I recomend this policy to everyone!!

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Replies (1)
Platinum Life
Platinum Life's reply07 Nov 2019, 14:23
Official
Dear Anisia (and Marina), 

I am so glad that we were able to assist you in this time and provide the needed comfort and help to ensure that the claim was dealt with in the fastest and most efficient way. 

Thanks for giving us the chance to show you just how much we value you as our policy holder!

We wish you all the best on your journey and please feel free to give us a call if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor