Satisfactory services were received.

I had a complaint at first with regards to Platinum Life debiting my premiums and I had not received a contract stating my what I'm covered for which gave me limited time to make a decision to decline or continue with the policy during the grace period. I had opted to cancel the policy and I received a call from one of their Consultants Dimpho who was super kind and helpful. I was refunded the money the was taken from my account and my policy was restructured and I received my contract within 24hrs after we spoke. Now I have time to review the contract and make my decision thereafter. I'm very satisfied with their services and Dimpho was wonderful.