ST
Shane T
1 reviews | Active since Feb 2024
13 Feb 2024, 09:28
SALES AGENTS BULLY ELDERLY
Dear Mr. Shachar Shlesinger one of your agents have bul**** my Mom who is at the age of 73 years old this needs to stop my mom mention to the agent not to increase the policy due to the fact that she is an pensioner she insisted that the policy should be increased this is utterly disrespectful and I will not tolerate this behavior
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Platinum Life's replyOfficial
13 Feb 2024, 09:58Dear Shane,
Thank you for taking my call and giving me a chance to assist regarding this matter.
As discussed with your mother, please note that her policy has been cancelled with immediate effect. I have requested the call made to her yesterday regarding an upgrade to follow up on the conduct of the consultant. Upgrades are always optional and we never want our policy holders to feel pressured into taking the additional benefits.
Please let me know if there is anything else I can assist with regarding this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking my call and giving me a chance to assist regarding this matter.
As discussed with your mother, please note that her policy has been cancelled with immediate effect. I have requested the call made to her yesterday regarding an upgrade to follow up on the conduct of the consultant. Upgrades are always optional and we never want our policy holders to feel pressured into taking the additional benefits.
Please let me know if there is anything else I can assist with regarding this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 Feb 2024, 09:58
Official
Dear Shane,
Thank you for taking my call and giving me a chance to assist regarding this matter.
As discussed with your mother, please note that her policy has been cancelled with immediate effect. I have requested the call made to her yesterday regarding an upgrade to follow up on the conduct of the consultant. Upgrades are always optional and we never want our policy holders to feel pressured into taking the additional benefits.
Please let me know if there is anything else I can assist with regarding this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking my call and giving me a chance to assist regarding this matter.
As discussed with your mother, please note that her policy has been cancelled with immediate effect. I have requested the call made to her yesterday regarding an upgrade to follow up on the conduct of the consultant. Upgrades are always optional and we never want our policy holders to feel pressured into taking the additional benefits.
Please let me know if there is anything else I can assist with regarding this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor