LB
Lidia B
1 reviews | Active since Jun 2020
23 Oct 2024, 11:02
Said last year no further increases
Said last year no further increases. However, they wanted to increase my premium again. I had sent email to Farhana Ramburan. She responded and changed it back to what it was. Farhana is very efficient and effective. I am very happy with her service.
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
23 Oct 2024, 13:00Dear Lidia,
Thank you for acknowledging Farhana's incredible service! We strive to deliver fast and efficient services and we are truly happy that she was able to assist you. Please note that you have a yearly inflation on the policy that can't be removed, but you will always be notified when this will take place and you can contact our team for assistance.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for acknowledging Farhana's incredible service! We strive to deliver fast and efficient services and we are truly happy that she was able to assist you. Please note that you have a yearly inflation on the policy that can't be removed, but you will always be notified when this will take place and you can contact our team for assistance.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Oct 2024, 13:00
Official
Dear Lidia,
Thank you for acknowledging Farhana's incredible service! We strive to deliver fast and efficient services and we are truly happy that she was able to assist you. Please note that you have a yearly inflation on the policy that can't be removed, but you will always be notified when this will take place and you can contact our team for assistance.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for acknowledging Farhana's incredible service! We strive to deliver fast and efficient services and we are truly happy that she was able to assist you. Please note that you have a yearly inflation on the policy that can't be removed, but you will always be notified when this will take place and you can contact our team for assistance.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor