LM
Lilian M
1 reviews | Active since Mar 2022
25 Mar 2022, 12:23
Rude
They're very Rude. One of their workers was busy forcing my mom to register with them, when my mom told her that she wasn't interested, the lady told my mom that she'll remember her when she has cancer 🥺💔 .. like really?
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Replies (1)
Platinum Life's replyOfficial
28 Mar 2022, 10:23Dear Lilian
Thank you so much for taking my call and I am so sorry to hear about the experience your mother had with our team
I am following up regarding that call immediately and will ensure that it is addressed by the referral team as soon as possible
Please accept my apologies for this and thank you so much for letting us know and giving us a chance to address it
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am so sorry to hear about the experience your mother had with our team
I am following up regarding that call immediately and will ensure that it is addressed by the referral team as soon as possible
Please accept my apologies for this and thank you so much for letting us know and giving us a chance to address it
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Mar 2022, 10:23
Official
Dear Lilian
Thank you so much for taking my call and I am so sorry to hear about the experience your mother had with our team
I am following up regarding that call immediately and will ensure that it is addressed by the referral team as soon as possible
Please accept my apologies for this and thank you so much for letting us know and giving us a chance to address it
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am so sorry to hear about the experience your mother had with our team
I am following up regarding that call immediately and will ensure that it is addressed by the referral team as soon as possible
Please accept my apologies for this and thank you so much for letting us know and giving us a chance to address it
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor