CJvR
Cherry Jansen van Rensburg
1 reviews | Active since Nov 2010
08 Oct 2022, 02:27
Rude and abrupt staff from Platinum Life
Apparently harassing people at inopportune times is Platinum Life's new marketing strategy. When you don't give them what they want, when they want, they get extremely rude and put the phone down in your ear. Bad behaviour by obviously poorly trained staff will not bring an already inefficient company more clientele.
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Platinum Life's replyOfficial
12 Oct 2022, 07:25Dear Cherry,
I have received your review and I am so sorry for the experience you had.
Our promotional gifts are always optional and can be declined at any time. I have requested the call you had and will ensure that it is escalated to our referral team.
Please accept our apologies
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am so sorry for the experience you had.
Our promotional gifts are always optional and can be declined at any time. I have requested the call you had and will ensure that it is escalated to our referral team.
Please accept our apologies
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Oct 2022, 07:25
Official
Dear Cherry,
I have received your review and I am so sorry for the experience you had.
Our promotional gifts are always optional and can be declined at any time. I have requested the call you had and will ensure that it is escalated to our referral team.
Please accept our apologies
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am so sorry for the experience you had.
Our promotional gifts are always optional and can be declined at any time. I have requested the call you had and will ensure that it is escalated to our referral team.
Please accept our apologies
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor