rude and abrupt sales lady Thato

Dear Mercia

I am so sorry to hear about the experience you had with the consultant 

Please note that calls have been requested and we will ensure that feedback is provided to you and escalated to her manager as soon as possible 

Kindly advise if there is anything we can assist with while following up on this matter 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor