Roxy gave me a call and offered me a cheaper package as I was struggling financially,so I'm still covered

Dear Keshia, 

Thank you for your sincere compliment! We are extremely proud that Roxy assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor