RB
Rewena B

1 reviews | Active since Jul 2022

30 Jan 2024, 09:09

Rose from Platinum life was a star

Rose from Platinum life was a star. I felt very uncomfortable having to explain my financial need and reason as to why i wanted to close my policy. I just couldn't afford my premiums at the time. I was financially crippled and wanted to close my policy. Rose gave me all options available to relief that period and encouraged me not to close it because i've been a client for over 10 years. I was very impressed with her grace and empathy for me and it really set my embarressment aside. She gave me hope and showed me humanity and for that i was truly gratefull. Rose you are truly a beautiful human being. Thank you somuch and keep up the good work. 🩷❤️

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Replies (1)
Platinum Life
Platinum Life's reply30 Jan 2024, 10:17
Official
Dear Rewena, 

Thank you for your sincere compliment! We are extremely proud that Rose assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor