1 reviews | Active since Nov 2017
Ridiculous Instakments
I have been with Platinum Life for more than 7 years now and I have never had a problem paying my installments up until this year. They tried to Increase my installment twice now to "keep up" with the current medical expenses. Both times i had to explain that it is getting ridiculously expensive and that i cannot afford to increase my installment so much every time. Just give an example. My Installment in October 2017 was R574.39 then in November they added the 10% yearly Increase, which took it up to R631.85. Then a couple of days after that I got a call to Increase the installment with another R170 whatnot, which I have declined due to financial reasons for the second time this year. This would have brought up my Installment to +- R800. This means should i have excepted the additional R170 whatnot my Installment would have increased with R225 + (39% of R574.39) within a matter of days. What I wan to know now is how do i cancel this and what is going to happen to ALL the money that i have paid over to Platinum Life over the last 7+ years. I chose Platinum Life because they were full of promises so many years ago, but now I feel like I am being taken advantage of financially.
Dear Christina,
Thank you for taking my call today.
As discussed we are able to provide you with options regarding your policy if you feel that the premiums are getting a bit steep.
I have placed your policy on hold and once you have decided how to proceed with your Platinum Life Cancer policy you are welcome to give me a call on ***.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
Dear Christina,
Thank you for taking my call today.
As discussed we are able to provide you with options regarding your policy if you feel that the premiums are getting a bit steep.
I have placed your policy on hold and once you have decided how to proceed with your Platinum Life Cancer policy you are welcome to give me a call on ***.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
