ZN
Zukiswa N

1 reviews | Active since Dec 2017

24 Nov 2021, 11:15

Remove me from your policies I have not joined anything from you

Someone by the name of Thandazile Ndabula has called me telling me about the cancer and accident cover I TOLD HER STRAIGHT I DONT WANT ANY OF THESE I HAVE NO MONEY SHE KEPT BEGGING I TOLD HE I DONT WANT IT she went ahead and activated this on me and sent me an sms confirmation. Can the company deal with ***** like her, listen to my recording with her where I clearly stated that I have no interest so to gain commission she ****. Can you please deactivate me I have no interest in this. Ref gshm***. How can she join me on something I clearly told her I don't want please deal with her she is a ****.

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Replies (2)
Platinum Life
Platinum Life's reply24 Nov 2021, 11:40
Official
Dear Zukiswa, 

I have received your review and I am looking into this matter for you

The calls have been requested and I will ensure that nothing is set to be issued out in your name 

As soon as I have further feedback, I will be in touch to advise 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
Platinum Life
Platinum Life's reply26 Nov 2021, 14:30
Official
Dear Zukiswa, 

I have received the call made to you and can confirm that no policy has been issued out in your name. The SMS was sent out in error by the consultant and this has been addressed by our sales department 

I do apologize for this and please let me know if there is anything I can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor