CB
Charleen B
1 reviews | Active since May 2019
04 May 2019, 09:54
Removal of personal details
Good day
I received a phone call yesterday regarding a promotional gift. I was asked all kinds of personal information which include my ID. I told the consultant I was not comfortable giving it to him, however he did not want to accept it. After deliberation I gave it to him and thinking about it I've realized that there are to many ****s out there and I don't want a promotional gift anyway and I don't want any policy (even if it is free).
Please can you remove all my details off your system and also send in email as proof that you confirm my details has been removed.
I don't want to be called several times a day about something I'm not interested in.
Your assistance will be appreciated.
Regards
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
06 May 2019, 13:03Dear Charleen,
Kindly note that I have followed up regarding your complaint and I would like to provide some feedback. I have been unable to reach you telephonically to advise.
I have arranged for your details to be removed from our system with immediate effect and no promotional gift will be sent out. I have also added your details to our do not contact list to ensure that you are not contacted regarding this.
Please do not hesitate to give me a call on *** if there is anything I can assist with. This confirmation will also be sent to your email address as requested
Have a great day
If you have any further queries please feel free to contact us.
Kind regards,
Simoné Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply06 May 2019, 13:03
Official
Dear Charleen,
Kindly note that I have followed up regarding your complaint and I would like to provide some feedback. I have been unable to reach you telephonically to advise.
I have arranged for your details to be removed from our system with immediate effect and no promotional gift will be sent out. I have also added your details to our do not contact list to ensure that you are not contacted regarding this.
Please do not hesitate to give me a call on *** if there is anything I can assist with. This confirmation will also be sent to your email address as requested
Have a great day
If you have any further queries please feel free to contact us.
Kind regards,
Simoné Venter
Client Relationship Specialist & Client Care Supervisor
CB
Charleen B's updateReviewer Update
08 May 2019, 22:09Good day
Thank you for your swift response. I am definitely impressed with your service solve a problem.
I appreciate it.
Regards
CB
Charleen B's update08 May 2019, 22:09
Reviewer Update
Good day
Thank you for your swift response. I am definitely impressed with your service solve a problem.
I appreciate it.
Regards