ER
Eugene R

1 reviews | Active since Apr 2014

19 Oct 2022, 12:56

Refuses to stop calling, constant irritation of rude consultants because someone gave them my number

Platinum Life will not stop calling me, it's extremely irritating. The last rude consultant that called me from one of their numbers a moment ago ***) actually acted as if I am wasting his time not answering his questions because a ***** I used to work with gave them my info for referral or something. Now that they have my number that someone else gave me they call constantly. Not even as any professional undertaking, just hanging up if I don't want to give them info or getting rude if I don't want to answer them, no matter how many times I asked them to stop calling.

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Replies (1)
Platinum Life
Platinum Life's reply19 Oct 2022, 14:09
Official
Dear Eugene, 

I have received your review and I am so sorry to hear about the experience you had

You were recently nominated for a promotional gift. The gift is always optional and you should never feel forced into providing information and the offer can be declined at any time 

I have arranged for your details to be added to our do not contact list to ensure that you are not called again. I have also requested the last call you received to follow up on the manner in which the consultant handled the call. 

Please let me know if there is anything I can assist with 
 
Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor