1 reviews | Active since Apr 2013
Refused to pay for medical
I wanted to take out a cancer policy, I filled in all documentation. Nadia called to say that the under writers will only accept me if I go for medical. She sent me the documents for my GP to fill in. As per the government gazette the doucment is A1102 for the amount of R526.30. This what my GP will charge. But platinum will only pay R250. They dicate you have to go for medical if you want a policy but they wont pay, they expect you to cough up the rest. Because im due my yearly medical by my GP, Platinum what me to combine the appoitment which my GP refuses as they say its two seprate appointments.<br> Im very disapointed in Platinum life, they feel they can dicate to you what to do, but they wont pay for medcial that is goverment gazetted.
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and feedback will be provided.
Kind Regards
Your Client Care Team
Platinum Life
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and feedback will be provided.
Kind Regards
Your Client Care Team
Platinum Life
