KV
Kyra V
1 reviews | Active since Oct 2022
14 Oct 2022, 10:55
“Referred” by someone I don’t know… seems like a ****
I was contacted by someone about a free promotional gift, they said someone nominated/referred me but the name they gave me was someone I don’t even know. So I’m struggling to understand how they got my number. They started asking normal questions such as my email address and where hey can deliver the gift but once they asked me for my ID I told them I don’t feel comfortable giving it to them because with me not knowing the person who “referred” me it seemed very sketchy, to which they reply with “oh so you don’t know them… ok bye”.
I kindly ask you take my name and details off you database and never use my name as a “referral” to random people.
Terrible marketing.
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Platinum Life's replyOfficial
14 Oct 2022, 11:37Dear Kyra,
I have received your review and would like to provide some feedback regarding this matter
We give our policy holders the chance to nominate friends and family members for the promotional gift. If you indicate at any time that you do not know the person who nominated you, the call is ended. I did have a listen to the call and in the beginning, the consultant did advise that you were nominated by a specific person and also gave a short description of where they work, to which you rep**** oh yes. The call continued as normal but was ended as you did confirm later again that you dont know the person. I can gladly forward the call through to you if needed.
The gift is optional and I have arranged for your details to be added to our do not contact list.
Please let me know if there is anything else we can assist with
I have received your review and would like to provide some feedback regarding this matter
We give our policy holders the chance to nominate friends and family members for the promotional gift. If you indicate at any time that you do not know the person who nominated you, the call is ended. I did have a listen to the call and in the beginning, the consultant did advise that you were nominated by a specific person and also gave a short description of where they work, to which you rep**** oh yes. The call continued as normal but was ended as you did confirm later again that you dont know the person. I can gladly forward the call through to you if needed.
The gift is optional and I have arranged for your details to be added to our do not contact list.
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply14 Oct 2022, 11:37
Official
Dear Kyra,
I have received your review and would like to provide some feedback regarding this matter
We give our policy holders the chance to nominate friends and family members for the promotional gift. If you indicate at any time that you do not know the person who nominated you, the call is ended. I did have a listen to the call and in the beginning, the consultant did advise that you were nominated by a specific person and also gave a short description of where they work, to which you rep**** oh yes. The call continued as normal but was ended as you did confirm later again that you dont know the person. I can gladly forward the call through to you if needed.
The gift is optional and I have arranged for your details to be added to our do not contact list.
Please let me know if there is anything else we can assist with
I have received your review and would like to provide some feedback regarding this matter
We give our policy holders the chance to nominate friends and family members for the promotional gift. If you indicate at any time that you do not know the person who nominated you, the call is ended. I did have a listen to the call and in the beginning, the consultant did advise that you were nominated by a specific person and also gave a short description of where they work, to which you rep**** oh yes. The call continued as normal but was ended as you did confirm later again that you dont know the person. I can gladly forward the call through to you if needed.
The gift is optional and I have arranged for your details to be added to our do not contact list.
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor