OP
O P

1 reviews | Active since Nov 2013

08 Dec 2020, 17:39

Rachelle - thank you for insightful explanation

Rachelle- thank you so much explaining in detail of how Platinum Life would be keen on retaining me as a client. Initially I was up in arms to cancel my policy due to financial stress during Covid 19 pandemic. You explained to me the advantage or rather reducing my premiums than to cancel my policy and at a later stage to increase my premiums if my finances become better. You deserve 5 plus an additional 5 more stars. You are worth the chair that you sit on.

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Replies (1)
Platinum Life
Platinum Life's reply09 Dec 2020, 16:07
Official
Dear O, 
 
We just love your feedback for Rachelle and we are so proud of her for making sure that things were done your way!

Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor