SS
Shenaaz S
1 reviews | Active since Nov 2025
25 Nov 2025, 13:32
Quality of service ...
Quality of service is disgraceful to date i do not have my actual policy
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Replies (1)
Platinum Life's replyOfficial
25 Nov 2025, 14:56Dear Shenaaz,
Thank you for your review and I am so sorry to hear that you haven't received your updated policy schedule.
I have arranged for a resend to be done today to ensure that you receive it as soon as possible
Kind Regards
Thank you for your review and I am so sorry to hear that you haven't received your updated policy schedule.
I have arranged for a resend to be done today to ensure that you receive it as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 Nov 2025, 14:56
Official
Dear Shenaaz,
Thank you for your review and I am so sorry to hear that you haven't received your updated policy schedule.
I have arranged for a resend to be done today to ensure that you receive it as soon as possible
Kind Regards
Thank you for your review and I am so sorry to hear that you haven't received your updated policy schedule.
I have arranged for a resend to be done today to ensure that you receive it as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor