DG
Daniel G

1 reviews | Active since Dec 2019

20 Apr 2022, 11:34

Promotional gift ****

Received an SMS and eventually a call to receive a gift from Platinum life. The guy would not take no for an answer and really got on my nerves. Why would you need to know Bank name, Bank account type, ID Number, Email Address. This seems to be a **** and if you activate any policy in my name without consent i will take this to the lawyers. This all seems like an invasion of privacy. Please can you actually cancel the gift or parcel and remove me from your system and database. I don't want anything and don't want to be involved. if anything does appear on my door step I will take this further via Popi act and my lawyers!!!!!!!

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Replies (1)
Platinum Life
Platinum Life's reply20 Apr 2022, 13:39
Official
Dear Daniel, 

I have received your review and would like to provide some information regarding this matter 

Kindly note that we work strictly on a referral basis and give our policy holders the chance to nominate friends and family members for a promotional gift. To ensure that no duplicates are sent out and that the gift is tailored to you, we do ask certain questions. Some of the questions are also for market research purposes 

A promotional gift is NOT a policy and there is no cost or obligation linked to it 

I have asked our referral team to remove your details and ensure that nothing is sent out to you 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor