AO
Akeel O

1 reviews | Active since Oct 2018

09 Oct 2018, 09:24

Promotional Gift ****!

Four months ago I received an sms saying I was nominated for a promotional gift, later on I recieved a phone call and was asked about my details, the agent said that I would recieve my gift in 4 - 6 weeks.

Fast forward four months and I have still not recieved this "gift" from platinum life, now they have access to my confidential details and have not contacted me since.

Based on most of the reviews on hello peter it seems that they often commit ***** which concerns me greatly. I want my details to be removed from their system as soon as possible because I do not want to be a part of their ********* activity!

0
Replies (2)
Platinum Life
Platinum Life's reply09 Oct 2018, 11:11
Official

Dear Akeel,

As per our email correspondence, kindly note that I have followed up on your query and there has been a delay in sending you your gift, but I have subsequently removed your details and nothing will be sent.

Please note that as an accredited FSP, all our business must be conducted in a fair, honest and legal manner in accordance with the guidelines set out by the FSCA.

Please do not hesitate to contact me on *** if there is anything else I can assist with.

Have a great day further.

Kind regards,

Simoné Venter

Client Relationship Specialist & Client Care Supervisor

AO
Akeel O's update09 Oct 2018, 11:46
Reviewer Update
The response time for this review was incredible, platinum life is definitely a great company and I apologise for leaving such a low rating.