PS
Princess S

1 reviews | Active since Jan 2019

10 Jul 2019, 09:40

Promotional gift is a ****

Got a call on the 29th of May about a free gift that I’d receive in six weeks, it’s been well over six weeks and there was nothing sent. I gave out all my info and this is my second time reaching out to find out what is happening but I see you guys reply other people and leave out some which is unprofessional.

0
Replies (1)
Platinum Life
Platinum Life's reply10 Jul 2019, 10:21
Official
Dear Princess, 

Thank you so much for taking my call and I do apologize for the delay in response as I was following up with our referral department regarding this matter. 

As discussed, kindly note that we do send out a variety of gifts, ranging from our 50% off voucher to products from our sister companies. 

I have arranged for a resend to be done and it will be delivered within the next 2-3 weeks. 

Please do not hesitate to contact me on *** if there is anything I can assist with 

Have a great day 

Kind Regards

Simone VenterClient Relationship Specialist & Client Care Supervisor