1 reviews | Active since Nov 2017
Promotional gift hoax
I received a call from Platinum life about a free gift and after reading your reviews I personally do not want anything from you. Should there be money deducted from my account by you I am going to sue you.
Dear Knoxy,
I have received your complaint and would like to provide some feedback
I have tried to contact you regarding this matter, but have not been able to reach you unfortunately.
Kindly note that our promotional gift packs are optional and there are no obligation or cost linked to it. We work on a referral basis, where you get nominated by a friend or family member and it is purely for marketing purposes. As part of the promotional gift, you will receive information about our products and policies.
You may be phoned by our sales department to be offered an active policy with us. Only if you agree to a policy and provide your banking details to the consultant, will anything be issued out in your name. You will still have 30 days after receiving the documentation to cancel if you would like.
Would you like me to remove your details from our system, so no promotional gift is sent to you?
Kind regards,
Simoné Venter
Client Relationship Specialist & Client Care Supervisor
Dear Knoxy,
I have received your complaint and would like to provide some feedback
I have tried to contact you regarding this matter, but have not been able to reach you unfortunately.
Kindly note that our promotional gift packs are optional and there are no obligation or cost linked to it. We work on a referral basis, where you get nominated by a friend or family member and it is purely for marketing purposes. As part of the promotional gift, you will receive information about our products and policies.
You may be phoned by our sales department to be offered an active policy with us. Only if you agree to a policy and provide your banking details to the consultant, will anything be issued out in your name. You will still have 30 days after receiving the documentation to cancel if you would like.
Would you like me to remove your details from our system, so no promotional gift is sent to you?
Kind regards,
Simoné Venter
Client Relationship Specialist & Client Care Supervisor