AVdB
Anzelle Van den Berg

1 reviews | Active since Nov 2017

08 Nov 2017, 14:39

Promised Gift Not delivered

I was called almost 2 months ago, being promised they will send me a promotional gift and delivery will take up to 6 weeks, this is almost 7 weeks now and still no gift! Not even a response on my emails.

0
Replies (1)
Platinum Life
Platinum Life's reply14 Nov 2017, 12:04
Official

Dear Anzelle,

I have been trying to get hold of you but my attempts have been unsuccessful.

I have followed up regarding the delivery of your promotional gift pack with the relevant department and due to a backlog, there has been a delay in the delivery of your promotional gift pack.

It is however still on the way and should reach you within the next two weeks.

Please contact me directly on *** or our call centre on *** for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager