1 reviews | Active since Jun 2017
Promised Gift, No Delivery
<p>I got a call from Platinum Life around the 24th or 25th of May promising a gift (braai set) to answer a few questions, some of which were bit intrusive (who I bank with and what my salary was).<br /><br />The questions made me feel a bit uneasy and became quite sceptical that the gift would actually ever arrive. It was promised to arrive within 4-6 weeks. 6 weeks later, it seems my instinct was right...</p>
Got the date wrong above, just checked on my phone and it was 17/05/2017 13:28
Got the date wrong above, just checked on my phone and it was 17/05/2017 13:28
Dear Chris,
Thank you for taking my call today.
I have followed up with the relevant department and although there was a delay in the processing of your promotional pack, it has now been sent to our logistics department and you can expect delivery within the next two weeks.
Please feel free to contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Chris,
Thank you for taking my call today.
I have followed up with the relevant department and although there was a delay in the processing of your promotional pack, it has now been sent to our logistics department and you can expect delivery within the next two weeks.
Please feel free to contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
I was contacted and the gift was recieved within days. Gift was only packaged and sent after this review and response. Almost positive nothing would have arrived otherwise
I was contacted and the gift was recieved within days. Gift was only packaged and sent after this review and response. Almost positive nothing would have arrived otherwise