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1 reviews | Active since Nov 2024
29 Nov 2024, 10:50
Previously the correspondence has not been consistent
Previously the correspondence has not been consistent. Turnaround time is long as new consultants are being introduced. However, Dinette was very helpful in resolving my issue. Would recommend assigning clients to a SPOC for ease of communication
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Replies (1)
Platinum Life's replyOfficial
29 Nov 2024, 16:37This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Dinette is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply29 Nov 2024, 16:37
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Dinette is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor