MJ
Melvin J
1 reviews | Active since Jun 2011
30 Jul 2019, 21:30
Pressure telesales ********s
Pushy telesales ****. Refuse to take no for an answer. Shoved s cancer policy down my wife's throat.
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Replies (2)MJ
Melvin J's updateReviewer Update
31 Jul 2019, 20:47Received an apology and cancellation without cost. Commendable attempt to rectify a poor experience - with an undertaking to investigate the sales person in question.
MJ
Melvin J's update31 Jul 2019, 20:47
Reviewer Update
Received an apology and cancellation without cost. Commendable attempt to rectify a poor experience - with an undertaking to investigate the sales person in question.
Platinum Life's replyOfficial
01 Aug 2019, 06:54Dear Melvin,
Thank you so much for corresponding with me regarding this matter and providing me the opportunity to address your complaint.
The policy has been cancelled and I am looking into the conduct of the consultant regarding the sale that was done.
I apologize for any inconvenience caused by this. We always strive to ensure that each sale is done with professionalism and care and any instances where this is not done, has to be addressed and rectified.
Please do not hesitate to contact me on *** if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for corresponding with me regarding this matter and providing me the opportunity to address your complaint.
The policy has been cancelled and I am looking into the conduct of the consultant regarding the sale that was done.
I apologize for any inconvenience caused by this. We always strive to ensure that each sale is done with professionalism and care and any instances where this is not done, has to be addressed and rectified.
Please do not hesitate to contact me on *** if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Aug 2019, 06:54
Official
Dear Melvin,
Thank you so much for corresponding with me regarding this matter and providing me the opportunity to address your complaint.
The policy has been cancelled and I am looking into the conduct of the consultant regarding the sale that was done.
I apologize for any inconvenience caused by this. We always strive to ensure that each sale is done with professionalism and care and any instances where this is not done, has to be addressed and rectified.
Please do not hesitate to contact me on *** if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for corresponding with me regarding this matter and providing me the opportunity to address your complaint.
The policy has been cancelled and I am looking into the conduct of the consultant regarding the sale that was done.
I apologize for any inconvenience caused by this. We always strive to ensure that each sale is done with professionalism and care and any instances where this is not done, has to be addressed and rectified.
Please do not hesitate to contact me on *** if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor