Premuims refunded

Due to a financial change (for the worst) in my life, I was unable to keep up with the monthly premiums and fell in arrears. Platinum Life double billed and deducted a double premuim from my bank account of which I couldn't afford. I contacted them and the gladly refunded it to me in 2 days time of which they also managed to reduce my monthly premuim to 30% of my initial payment to make it affordable for me and also that I did not lose the policy that I wanted to cancel initially because of the financial pressure. I was assisted immediately, with no hesitation, Friendly fast and efficiently. What will stay with me is the compassion and empathy shown and the assistance and understanding to go the extra mile. Thank Platinum life for your support assistance and understanding. You are truly amazing.