AN
Anja N

1 reviews | Active since Aug 2019

18 Aug 2019, 06:52

Positive experience unexpected

A telephone call to make some changes to a policy became a positive experience of efficiency and great service. One sadly no longer expects this kind of friendliness from business calls. Thanks to Junita for the light touch and warmth.

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Replies (1)
Platinum Life
Platinum Life's reply21 Aug 2019, 08:54
Official
Dear Anja

We always strive to deliver friendly and efficient service to our policy holders and I am so glad that you could experience this. 

Junita is a valued Client Care consultant and your feedback really means a lot! 

Thank you so much

Kind Regards

Simone Venter
Client Care Supervisor