Poor telephone etiquette

<p>I was nominated by a friend to receive a gift from Platinum Life. I received 6 months free cancer cover along with a cosmetic bag with Isabella Garcia products.</p> <p> </p> <p>I received another call from Platinum Life last week Thursday where the lady explained their cancer cover, offered me another few free months and advised that the premium will be R100-something thereafter. I explained that I understand that it is a great deal but that it's not in my budget - I cannot afford it right now. She tried explaining that I will only start paying after a few months but I still declined due to the fact that it is not in my budget right now.</p> <p> </p> <p>The lady then just hung up the phone. If the line cut, I expected her to call back just to end the conversation properly but in this case, she hung up the call as I probably wasted her time by declining the offer.</p> <p> </p> <p>Your sales consultants lack proper telephone etiquette and for a sales consultant, the first contact a client has with a company, it really leaves a sour taste in a potential future client's mouth about the company as a whole.</p> <p> </p> <p>I do hope that this is addressed as I can only imagine how many other clients she has done this to before.</p>