Poor service
Pleaas caccel my policy with immidiate effect ,i signed to cancel but im still debitted.*** ***
Helpful (0)
Replies (3)0
Replies (3)
Platinum Life's replyOfficial
17 Aug 2023, 14:37I have contacted Mrs Booi and assisted with a cancellation on her policy. Please note that we have no prior record of a cancellation request and thus the policy has been deducting as normal
A consultant will be in contact with her within a week to confirm the cancellation
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
A consultant will be in contact with her within a week to confirm the cancellation
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Aug 2023, 14:37
Official
I have contacted Mrs Booi and assisted with a cancellation on her policy. Please note that we have no prior record of a cancellation request and thus the policy has been deducting as normal
A consultant will be in contact with her within a week to confirm the cancellation
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
A consultant will be in contact with her within a week to confirm the cancellation
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
's updateReviewer Update
17 Aug 2023, 14:38This cancellation was done last year already via telephone.
's update17 Aug 2023, 14:38
Reviewer Update
This cancellation was done last year already via telephone.
Platinum Life's replyOfficial
17 Aug 2023, 14:41There was a cancellation received last year but our team spoke to Mrs Booi and she kept the policy on a smaller premium.
Platinum Life's reply17 Aug 2023, 14:41
Official
There was a cancellation received last year but our team spoke to Mrs Booi and she kept the policy on a smaller premium.