M
Maryke
1 reviews | Active since Jul 2024
04 Feb 2025, 07:43
Poor service
I have been trying to get hold of platinum life for months i sent mails ect they dont come back to me even dubble decuted this month.i really dont know what to do because there is no service . If you do call there is no answer this is no right at all. I would like for them to get in contact with me so that we can discuss the way foward. Kind regards Maryke Nortje
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
04 Feb 2025, 07:54Dear Maryke,
I have received your review and will gladly contact you to assist with this matter. I have followed up and have noted that our team did speak to you in July last year. We are always available telephonically on ***or our team is happy to assist via email on ***
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and will gladly contact you to assist with this matter. I have followed up and have noted that our team did speak to you in July last year. We are always available telephonically on ***or our team is happy to assist via email on ***
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply04 Feb 2025, 07:54
Official
Dear Maryke,
I have received your review and will gladly contact you to assist with this matter. I have followed up and have noted that our team did speak to you in July last year. We are always available telephonically on ***or our team is happy to assist via email on ***
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and will gladly contact you to assist with this matter. I have followed up and have noted that our team did speak to you in July last year. We are always available telephonically on ***or our team is happy to assist via email on ***
Please keep an eye out for my call
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
M
Maryke's updateReviewer Update
04 Feb 2025, 08:00Can you please contact me so i can exsplain i have been trying november to email you i cant get through to you.
M
Maryke's update04 Feb 2025, 08:00
Reviewer Update
Can you please contact me so i can exsplain i have been trying november to email you i cant get through to you.