DW
Daleen W
1 reviews | Active since Aug 2022
25 Aug 2026, 12:36
Poor service
Poor service. Only empty promises. No contract available as promised
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Replies (1)
Platinum Life's replyOfficial
25 Aug 2026, 13:03Dear Daleen,
Thank you for taking my call. As discussed telephonically, I can confirm that your email address is captured correctly on our system and that your policy documents have been resent to you.
Please also check your SPAM or junk folder, as the email may have been directed there.
We sincerely apologize for the inconvenience and frustration caused by the documents not being received as expected. We trust that you will receive them shortly.
Kind Regards,
Chrysanthea
Client Care Consultant
Thank you for taking my call. As discussed telephonically, I can confirm that your email address is captured correctly on our system and that your policy documents have been resent to you.
Please also check your SPAM or junk folder, as the email may have been directed there.
We sincerely apologize for the inconvenience and frustration caused by the documents not being received as expected. We trust that you will receive them shortly.
Kind Regards,
Chrysanthea
Client Care Consultant
Platinum Life's reply25 Aug 2026, 13:03
Official
Dear Daleen,
Thank you for taking my call. As discussed telephonically, I can confirm that your email address is captured correctly on our system and that your policy documents have been resent to you.
Please also check your SPAM or junk folder, as the email may have been directed there.
We sincerely apologize for the inconvenience and frustration caused by the documents not being received as expected. We trust that you will receive them shortly.
Kind Regards,
Chrysanthea
Client Care Consultant
Thank you for taking my call. As discussed telephonically, I can confirm that your email address is captured correctly on our system and that your policy documents have been resent to you.
Please also check your SPAM or junk folder, as the email may have been directed there.
We sincerely apologize for the inconvenience and frustration caused by the documents not being received as expected. We trust that you will receive them shortly.
Kind Regards,
Chrysanthea
Client Care Consultant