1 reviews | Active since Dec 2015
Poor service
I was never notified once that my premium has gone up! Not by e-mail post or phone call, but they very happy to take your money every month, does not matter if you pay lesser than what your premium should be, because they know that when you have a claim, they will not pay out, and just pocket the money. Disgusted in the service
Dear Clive,
Thank you for taking my calls.
As discussed with you, there is an annual inflation increase on your policy that was discussed with you during the sales calls and it is also stated in your policy documents.
I will, however, be able to assist you with options regarding your policy and I have emailed this through to you.
Please contact me directly to finalise the changes and to get your policy up to date to ensure cover for you and your family.
Kind regards,
Tanja Yildirim
Dear Clive,
Thank you for taking my calls.
As discussed with you, there is an annual inflation increase on your policy that was discussed with you during the sales calls and it is also stated in your policy documents.
I will, however, be able to assist you with options regarding your policy and I have emailed this through to you.
Please contact me directly to finalise the changes and to get your policy up to date to ensure cover for you and your family.
Kind regards,
Tanja Yildirim