DF
Denise F

1 reviews | Active since Dec 2019

19 Dec 2019, 17:41

Policy Retention

I called Platinum Life to cancel my policy as it became unaffordable and is retiring in March 2020. Anke of Platinum Life retention team called me to weigh my options of how i could hold onto this policy which I paid for for so many years. Thank you Anke for the splendid way in which you explained every detail of what I stand to loose and made every effort to retain my policy. With a reduced premium, I am now able to continue with my policy.

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Replies (1)
Platinum Life
Platinum Life's reply20 Dec 2019, 14:35
Official
Dear Denise, 

Thanks for letting us know how efficient Anke was when assisting you. 

We are thrilled to hear that she was able to explain and advise you regarding you cover and help you make your decision with all the needed information at your disposal. 

We are so happy that you are still part of the Platinum Life family! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor