HN
Hanle N
1 reviews | Active since Nov 2024
25 Nov 2024, 20:50
Policy - Platinum Life
Bad service After my husband passed away they do not want to assist with the policy pay out Full of excuses
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Platinum Life's replyOfficial
26 Nov 2024, 07:27Dear Hanle,
We extend our heartfelt condolences to you during this difficult time.
Our team is here to provide guidance based on the coverage and benefits outlined in the policy. While we are unfortunately unable to cover anything not specified in the policy documentation, we encourage you to share any additional information or supporting details, and we will gladly review it within the scope of the policy.
Our policy documentation has been designed to offer comprehensive details about the available benefits, and we remain committed to transparency in explaining the scope of coverage and how it works.
Should you require further clarification or additional information, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We extend our heartfelt condolences to you during this difficult time.
Our team is here to provide guidance based on the coverage and benefits outlined in the policy. While we are unfortunately unable to cover anything not specified in the policy documentation, we encourage you to share any additional information or supporting details, and we will gladly review it within the scope of the policy.
Our policy documentation has been designed to offer comprehensive details about the available benefits, and we remain committed to transparency in explaining the scope of coverage and how it works.
Should you require further clarification or additional information, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply26 Nov 2024, 07:27
Official
Dear Hanle,
We extend our heartfelt condolences to you during this difficult time.
Our team is here to provide guidance based on the coverage and benefits outlined in the policy. While we are unfortunately unable to cover anything not specified in the policy documentation, we encourage you to share any additional information or supporting details, and we will gladly review it within the scope of the policy.
Our policy documentation has been designed to offer comprehensive details about the available benefits, and we remain committed to transparency in explaining the scope of coverage and how it works.
Should you require further clarification or additional information, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We extend our heartfelt condolences to you during this difficult time.
Our team is here to provide guidance based on the coverage and benefits outlined in the policy. While we are unfortunately unable to cover anything not specified in the policy documentation, we encourage you to share any additional information or supporting details, and we will gladly review it within the scope of the policy.
Our policy documentation has been designed to offer comprehensive details about the available benefits, and we remain committed to transparency in explaining the scope of coverage and how it works.
Should you require further clarification or additional information, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor